Toyota Avalon (XX50): Voice is not Recognized. Weather and traffic information cannot be obtained

Toyota Avalon (XX50) 2019-2022 Service & Repair Manual / Audio, Visual, Telematics / Navigation / Multi Info Display / Navigation System(for Gasoline Model) / Voice is not Recognized. Weather and traffic information cannot be obtained

Voice is not Recognized

PROCEDURE

1.

CHECK CONDITION

(a) While paying attention to the condition of the spoken voice command, perform a voice recognition operation.

OK:

Voice command is recognized normally.

HINT:

  • When the voice command is recognized, the content of the voice command is displayed in the voice recognition result display area to the right of the mic icon. (Example: When "Cancel" is spoken, "Cancel" is displayed in the voice recognition result display area.)
  • If an unnecessary word (such as "um" or "ah") is spoken before or after the recognition word, the system incorrectly recognizes the recognition word.
  • The system cannot recognize voice commands when multiple people are speaking simultaneously.
  • If the speaking speed is too fast or too slow, the recognition rate may decrease.
  • The system may have difficulty recognizing voice commands depending on the voice quality (such as a hoarse voice due to poor physical condition).
OK

END (VOICE RECOGNITION MAY BE DIFFICULT DUE TO SPEECH CONDITION)

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

Weather and traffic information cannot be obtained

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio and display receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

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PROCEDURE

1.

CHECK COVERAGE AREA

(a) w/ Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.

w/o Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic coverage area.

OK:

Vehicle is within coverage area.

NG

MOVE TO WITHIN COVERAGE AREA

OK

2.

CHECK SYMPTOMS

(a) Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE

B

3.

CHECK SYMPTOMS

(a) Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter. Voice Guidance Circuit between Radio Receiver and Stereo Component Amplifier. Voice Guidance does not Function

Blind Spot Monitor Sensor

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Toyota Avalon (XX50) 2019-2022 Service & Repair Manual

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