Toyota Avalon (XX50): Satellite Radio Broadcast cannot be Received. Screen Flicker or Color Distortion. Sound of Portable Player cannot be Heard from Speakers or Sound is Low

Toyota Avalon (XX50) 2019-2022 Service & Repair Manual / Audio, Visual, Telematics / Audio / Video / Audio And Visual System(for Gasoline Model) / Satellite Radio Broadcast cannot be Received. Screen Flicker or Color Distortion. Sound of Portable Player cannot be Heard from Speakers or Sound is Low

Satellite Radio Broadcast cannot be Received

CAUTION / NOTICE / HINT

NOTICE:

Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.

PROCEDURE

1.	CHECK SURROUNDINGS

(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.

*a	Example	*b	In a tunnel
*c	In a building	*d	Under an overpass
*e	In a forest or on tree-lined path	*f	Between tall buildings
*g	Under a cliff or overhang	-	-

HINT:

If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

OK:

Area above vehicle is not blocked.

END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

2.	CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check if CH001 (free broadcast) can be received.

OK:

CH001 can be received.

GO TO STEP 6

3.	CHECK DISPLAY SETTING

(a) Check the display screen.

Result	Proceed to
"SAT Ch Unauth" is displayed.	A
"-----" is displayed.	B
None of the displays above are shown.	C

THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME

GO TO STEP 6

4.	CHECK CONTRACT CONDITIONS

(a) Check if the pay-type contract has been extended, or if the contract period has ended.

OK:

Pay-type contract is valid.

TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY

5.	PERFORM ACTIVATION REFRESH

(a) Perform activation refresh by referring to the satellite radio company web site (http://www.siriusxm.com).

OK:

Malfunction disappears.

HINT:

The SiriusXM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.

END

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

6.	CHECK DISPLAY

(a) Check the display screen.

Result	Proceed to
"SAT Ck Antenna" is displayed.	A
"SAT No Signal" is displayed.	B
"Loading" is displayed.	B
"SAT Ch Off Air" is displayed.	C
After "SAT Ch Unavail" is displayed, display automatically switches to CH001.	D
None of the displays above are shown.	E

END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CHECK WITH RADIO STATION)

CHANNEL BROADCAST HAS ENDED (CHECK WITH RADIO STATION)

GO TO STEP 11

7.	REPLACE NO. 4 ANTENNA CORD SUB-ASSEMBLY

(a) Replace the No. 4 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here

OK:

Radio broadcasts can be received normally.

END

8.	REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY

(a) Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here

OK:

Radio broadcasts can be received normally.

END

9.	REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY

(a) Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here

OK:

Radio broadcasts can be received normally.

END

10.	REPLACE TELEPHONE ANTENNA ASSEMBLY

(a) Replace the telephone antenna assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here

OK:

Radio broadcasts can be received normally.

END

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

11.	CHECK CURRENTLY SELECTED CHANNEL

(a) Check if CH000 is currently selected.

OK:

CH000 is selected.

END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

Screen Flicker or Color Distortion

PROCEDURE

1.	CHECK DISPLAY SETTING

(a) Reset display settings (contrast, brightness) and check that the screen appears normal.

OK:

The display returns to normal.

END

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

Sound of Portable Player cannot be Heard from Speakers or Sound is Low

PROCEDURE

1.	CHECK PORTABLE PLAYER SETTINGS

(a) Check the portable player settings.

(1) Check that the volume is not set to "0".

(2) Check that mute is off.

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

END

2.	CHECK AUDIO SETTINGS

(a) Check the audio settings.

(1) Check that the volume is not set to "0".

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

END

3.	CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check that the sound of the portable player can be heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.

OK:

Sound of the portable player can be heard from the speakers.

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

MALFUNCTION IN PORTABLE PLAYER

Radio Receiver Power Source Circuit. Registered Device cannot be Deleted. Reverse Signal Circuit

Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier. Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter. Speaker Circuit

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